How can I complete the Personal Profile?
I keep getting a "time-out" error
It can sometimes take a few tries to update the profile.
If after a few tries, there is no 'Thank you' page, try again, and just before clicking ‘Submit,’ take a screenshot of the form.
If the time-out reappears, create a helpdesk ticket and include the screenshot showing the address and birth date.
We can complete the form here.