Please follow the steps below to add optional modules after the 90-day cut-off or for recertifying outside of the 6-month recertification window for any other reason.
Instructions
A new class must first be created by the trainer and students enrolled.
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The CIT enters a Help Desk ticket. They can either go to the Help drop-down in the Edge portal or use the following link: https://ipcinc.atlassian.net/servicedesk/customer/portal/2
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Provide the student’s name, email address, and the class ID of the new class created. State the reason for the early recertification.
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We will clear old scores from the previous exam(s) and notify the trainer.
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The new exam(s) can then be scheduled.
Refer to the P&P section ‘Optional Certification Exam(s)’ for more information